Control where you allocate your resources and time!
You will need to analyse the way you are coping with your processes, people and customers and optimize it. The companies, that are eager to face the challenge, will:
Optimize IT costs
Welcome to the world of cost-effectively allocation of your resources. Prepare to improve productivity across planning, delivery, and operational activities; and make informed sourcing decisions to achieve ideal cost structure for IT.
A global telecommunications company estimates cost savings and productivity gains of $20 million because they standardized its service desk capability, and another $12 million in savings because they eliminated 81 percent of help desk incidents associated with changes.
Be transparent in eyes of their customers
Business stakeholders are eager to know how IT budgets are being spent and whether they prove the value they deliver. Furthermore, IT leaders want to have an insight into how their organization is running, so they can make better decisions. BSM will provide your business stakeholders with a complete and accurate view of IT spending and status, including how investments and decisions map to business priorities.
A global securities trading firm eliminated 20 full-time employees, creating first-year savings of 3 million euro by centralizing its planning and budgeting efforts with BSM. The firm reduced the number of its cost centers from 1,500+ to 150, increased transparency and governance, and can now make strategically aligned IT investment decisions with increased credibility.
Increase business value with incoming projects
How would you like to support only projects that create new business value. BSM will enable you to automate the delivery of services and rapidly modify existing services to address changing business requirements.
With BSM, a large European and Latin American bank has reduced the time to deploy new services by more than 50 percent. The bank now manages its infrastructure from a business perspective and has improved both quality of service and IT responsiveness. Furthermore, it has met compliance goals for asset management, driven down third-party maintenance costs, and reduced the number of vendors used.
Control risk their company is facing
IT holds the critical position of the stakeholder that needs to ensure compliance and minimize the risk. It needs to transport key information in the right hands and the right time, and have them properly documented and monitored. BSM will automate your processes and enforce controls with regards to compliance, business interruption, personnel, and suppliers.
A leading telecommunications manufacturer consolidated multiple processes into a single companywide change process, providing 30 percent reduction in mean time to repair, 60 percent reduction in unplanned outage time, and an $11 million savings in change management alone. A global financial services company reduced outage time for mainframe database changes by 97 percent.
Assure quality of their service
When services are disrupted, business is disrupted. Allocating extra support resources to specific services in anticipation of downtime rarely works, and is certainly more expensive. BSM offers an alternative. You are now able to assure service quality and business continuity by enabling key business processes, anticipating issues, and quickly restoring service.
An institutional securities group achieved 99.9 percent availability, a key performance indicator for critical business objectives. The customer estimates savings of 50 percent in administration time, and also estimates a savings of up to 30 percent in storage cost avoidance.
Would you like to receive the latest insight into industry trends and learn more about what needs to be done in order to optimize, streamline your processes and make your IT environment more efficient and transparent?
Visit Fasecor's learning point to achieve a great background knowledge.
